Springfield Ford Remote Service Standards
Each of our technicians must provide superb customer service, even when that service is remote. If you're opting for a Ford Remote Experience, we want to know if you were offered the following while requesting associated services:
- To have your vehicle picked up for serviceÂ
- To have your vehicle successfully delivered to you following service
- To choose between your home, office, or another convenient location as a viable Mobile Service meeting point
If you were not offered these options, or you feel that you have not received kind treatment and supreme customer attention, please contact us as soon as possible so that we can ensure you're getting the best of the brand at Springfield Ford.