SMS Disclosure
SMS Terms & Conditions
Springfield Ford may send you text messages (SMS) regarding appointments, vehicle purchase and leasing information, services, parts, promotions, marketing messages and general communications. These messages are intended to enhance your customer experience.
Opting In:
- When you provide your phone number on our website forms or to one of our employees, you may receive a one-time text message asking you to confirm your intent to receive text messages from us.
- This initial text message will clearly state that it is an opt-in request.
- You must reply "YES" to this message to opt in to our text messaging program.
- Our team members cannot prompt a new message to you without your opt-in.
- You are not required to opt-in to receive an additional opt-in message and opting in is not a condition of purchase.
Message Frequency:
- The number of text messages you receive will vary depending on your interactions with us.
- For sales inquiries, you can expect to receive approximately 5-20 messages per conversation.
- For service appointments and related communication, you can expect approximately 3-10 messages per conversation.
- For after-hours and extended hold-time messaging, you will typically receive 1-2 messages.
Message and Data Rates:
- Message and data rates may apply to each text message sent or received, as provided in your mobile service rate plan. Please contact your carrier for details.
Opting Out:
- You can opt out of receiving text messages from us at any time.
- To opt out, simply reply STOP to any message you receive from us.
- You will receive a confirmation text message acknowledging your opt-out request.
Resuming Messages:
- If you have previously opted out and wish to resume receiving text messages, you can reply START or JOIN to any previous message from us.
Privacy:
- We respect your privacy. Your phone number will only be used for the purposes described in this policy and our main Privacy Policy
- We will not share your phone number with third parties for their marketing purposes without your express consent.
Support:
- If you have any questions or need assistance, please contact us at 610-544-0700 or Privacy@Springfieldemail.com.
Changes to this Policy:
- We reserve the right to modify this SMS Terms & Conditions at any time. Any changes will be posted on this page.