What's The Difference Between an Online Reservation and Online Ordering?
With the Covid-19-inspired creation of Ford remote customer services like online reservations and ordering, shopping for your Ford is now far more convenient. However, such remote services are relatively new, and Springfield Ford is here to clarify the difference between online reservations, which are easy to cancel and fully refundable, and online ordering, which is harder to cancel and may not guarantee a full refund.
Essentially, an online reservation is a more general, non-binding, first step in a Ford vehicle purchase. It's like a dinner reservation: your name is on a list but that doesn't obligate you to sit down, eat, or pay the bill. While the reservation process does entail taking your payment details, it's reversible.Â
Later, the online order is the formalization of the reservation on behalf of us here at Springfield Ford. We confirm all the details, speak with you to further specify your ideal configurations and specs, and then we send a tidy reservation to Ford itself that later becomes a proper order. This step is more complex to reverse.
How Do I Order a Ford Online?
Firstly, you can submit a reservation request on our website by clicking "Start Your Custom Order," where you'll input your vehicle preferences in the designated comments section. Shortly after receiving your request, one of our representatives will get in touch to confirm your dream model, revise any incoming stock, and will subsequently submit the reservation to Ford. Your name then goes onto an official Ford waiting list.Â
Once it's time for your Ford to make its way to you, your reservation becomes a formal order. Specific vehicle and dealership information is confirmed, we receive your deposit, and the order is officially placed! Afterward, you can track the status of your vehicle when you input its VIN here.Â
Make Your Online Reservation with Springfield Ford
Excited to take full advantage of remote Ford reservations? Contact us today with any questions about beginning the reservation process. We can't wait to put the keys to your dream Ford into your hand when you reserve and order through our conveniently located Springfield Ford dealership in Springfield, PA.